Here is a basic list of our store policies.  If you have a question I don't answer below please feel free to email me any questions you might have. 

QUESTIONS:

Email us at info@themonogramboutique.com for any questions or information about our products

ORDERING:

Depending on the product you order, some products take 3-14 days to create. We strive to complete your order as quickly as possible. However, due to the personalized/hand crafted nature of some of our products it may take a bit longer.

SHIPPING:

Some of our products come directly from the Manufacturer and are shipped from their warehouse to you. Some of our products are created, designed and produced by stay at home moms. Other products we produce here are our shop and send directly to you. When you order a combination of products we only charge for one shipping charge. We use both UPS (United Parcel Service) and USPS (United States Postal Service) Priority Mail to send our products. Both methods include a tracking number.

RETURNS:

Your items will be produced exactly as ordered. Please verify all information for spelling and dates before placing your order. Because the nature of our products are custom made to order pieces we do not accept returns based on incorrect information provided to us at the time of order. However, if the mistake is ours we will promptly correct it with a new piece.

PAYMENT:

We accept Visa, MasterCard, American Express, PayPal and money orders (for mailed in orders). If you would like to place an order without using the internet, please contact us at info@themonogramboutique.com. We will forward you an order form to mail or fax to us.

PRIVACY:

The Monogram Boutique values our outstanding customer service, which includes safe-guarding our customers